#PSEWEB

2018 Sessions

Vanessa Theoharis

Making the One-to-One Dream a Reality: Creating a Personalized Web Experience to Drive Enrollment and Giving

Personalization is the next tactic in your marketing toolkit, giving you the keys to make one-to-one marketing a reality for higher education. Many marketers are intrigued by the possibility of personalization, but wary of th...

Engagement, Fundraising, Recruitment, Strategy

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2015 Sessions

Chris Woods, Joyce Chan

Web-based, touch screen interfaces – a homegrown perspective

A presentation on the current use of touch screens at the University of Ontario Institute of Technology (UOIT). This will include descriptions of past, current and future plans for our information kiosks, digital alumni and d...

Alumni, Engagement, Innovation, Mobile, Recruitment, Redesign, Strategy, Technology, UX

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Andrew Whitson

Creating Diverse Storyworlds and why it works for HigherEd

What does it mean in today's digital age to tell a really diverse story? This session will look at how brands are developing characters that play across multiple mediums to bring a new level of depth to their stories....

Content, Stories, Strategy, User-Generated Content

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Dan Zaiontz

#FollowTheLeader: Lessons in Social Media Success from #HigherEd CEOs

Higher ed leaders increasingly need support from their marketing and communications teams to be more effective in their engagement and communication on social media....

Facebook, Social Media, Strategy

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Tom Cochrane

How to be famous: Recruitment through live internet broadcast

We've all been there -- sitting through yet another unengaging and boring webinar. The presenters slides seem somewhat interesting but they've got that same monotonous drawl as the presenter from the last webinar you sat in o...

Admissions, Conversion, Engagement, Recruitment, Strategy, Technology, Webinars

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Eileen Watson

How To Utilize Social Media for an Institutional Giving Day

From December 2-4, the University of Guelph held 'The U of G 50 Challenge', where the goal was to raise $50, 000 in 50 hours, from 1964 donors. Our community came together to raise over $197,000 in 50 hours!...

Alumni, Campaign, Engagement, Facebook, Fundraising, Social Media, Strategy, Twitter, User-Generated Content

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Matthew Fair

Keep up with not the Jones’ but with Google

In order to stay top of mind to today’s sophisticated searchers, search engines must continuously update their algorithms to make sure the most relevant and informative results are presented in the SERPs (Search Engine Resu...

Ads, Strategy, Technology, Web

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Angi Roberts

Launch Your Own Social Media Ambassadors Program

Seven students for seven days. That’s the basis of our 100% volunteer based Social Media Ambassadors program at the University of Guelph....

Content, Process, Social Media, Strategy, Student Affairs, Training, User-Generated Content

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Melissa Cheater

One Tool to Rule Them All: Sprout Social at #WesternU

49 social media accounts, six faculties, eleven departments, three campuses with one social media tool and one training program....

Admissions, Analytics, Collaboration, Governance, Monitoring, Process, Social Media, Strategy, Student Affairs, Tools, Training

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Antoine Ste-Marie

Teenage Mutant Ninja Bloggers: Managing student content teams

Student blogs can be some of your most genuine and well received content. To capitalize on this recruitment and retention opportunity, I propose an analysis of best practices and lessons learned....

Blogging, Engagement, Process, Recruitment, Stories, Strategy, Student Affairs, User-Generated Content, Web, Workflow

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Jude Doble, Kirsty Budd

This doesn’t suck! UWaterloo students excited about their new portal

Has your institution perfected student communications? ... Neither have we, but we think we have a game changer....

Email, Governance, Innovation, Intranet, Redesign, Strategy, Student Affairs, Technology, Usability, User-Generated Content, UX, Web

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Lindsey Fair

From inside the head of an 18 year old

Using the key forms of digital analytics (content analysis, benchmark analysis, sentiment analysis, influencer analysis, and socialgraphics) to develop a content strategy that resonates with an 18 year old....

Analytics, Content, Email, Engagement, Listening, Monitoring, Recruitment, Sentiment, Stories, Strategy, Writing

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JP Rains

User Journey Mapping in HigherEd

Rooted in creating a user-centric product (website, mobile app, social media channels), the concept of User Journey Mapping can be a cornerstone for projects in higher education....

Analytics, Frameworks, Listening, Monitoring, Strategy, Testing, Usability, UX

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Brian Hawkins

Why a beautiful campus but a digital wasteland?

Every college has access to shovels, soil, seeds, trimmers, yet why are some campuses places of beauty for education while others are not? It's not the tools, it is an expression of values, leadership, and discipline that ena...

Brand Identity, CMS, Design, Frameworks, Redesign, Strategy, UX, Web

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2014 Sessions

Andy Smith

Data Driven Design: How Website Usability Testing Can Impact Your Design Decisions

Higher education websites are inherently complex; they serve multiple audiences with a variety of needs. By nature, they become hard to navigate and difficult for users to accomplish tasks....

Analytics, Design, IA, Strategy, Testing, Usability, Web

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Nick Valentino

How to Measure Absolutely Everything

In the era of big data, analytics and results-based decision making, the need to prove and justify the viability of all your communications properties has never been more relevant. But, with websites and emails and SMS and vi...

Analytics, Email, Strategy, Web

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Kat Liendgens, Joel Dixon

Inbound, Outbound and All Around: Content Marketing

This session will cover both the “inbound” and “outbound” components of a modern-day content marketing strategy—from SEO, content creation, social media, email marketing and landing pages to paid advertising, direct...

Ads, Content, Email, Process, SEO, Social Media, Strategy, Web

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Kareem Rahaman, Hamza Khan

Keeping It Real: What Authenticity Should Look Like In Social Media

Disruption is a thing of the past. Generic and manipulative social media is easily detectable and ineffective. Not being an authentic and genuine part of your community's daily lives is a recipe for failure....

Content, Social Media, Stories, Strategy

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JP Rains

Paying your way to the top – Advertising on Facebook + Twitter

You should think that you can get to the top of the social networks organically. This should be the "right" way to get ahead. Well, it isn't exclusively the way to get there. Advertising on Facebook and Twitter, with a budget...

Ads, Facebook, Politics, Strategy, Twitter

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Mathew Hoy

Redesigning the Redesign

The instant your fancy new website goes online is the instant you notice all the things that are wrong with it. Resenting the political aspects of the site, disliking the size of a font, how those two - little - things don’...

Design, Politics, Process, Redesign, Strategy, Web

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Karim Kanji

Social Media – Feeding the Beasts

For the past decade, social media has become ubiquitous in marketing conversations in all industries. And the educational space is not exempt from these conversations....

Ads, Content, Facebook, Reach, Social Media, Strategy, Twitter

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Mark Farmer

Social media monitoring & measurement for marketing intelligence

Are you actively listening to your audience? How are you measuring your marketing impact on them? Have you got your crisis tripwires set up? What about your reports to management?...

Analytics, Listening, Monitoring, Social Media, Strategy, Technology, Tools

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Angi Roberts

Successful Social Media Marketing: 2,300 Likes in < 12 hours: How we overcame The We Don’t Do Stupid Generation

In September 2013, we knew we could no longer just exist on social media so we started to do something about it....

Analytics, Campaign, Social Media, Strategy

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Melissa Cheater

That Buzzfeed Though

To celebrate our one year anniversary on Instagram, Western University launched a Buzzfeed.com account and posted its first article - a recap of our favourite Instagram posts over the previous twelve months....

Aggregation, Buzzfeed, Innovation, Reach, Secret, Social Media, Strategy, Technology, Trends

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Antoine Ste-Marie, JP Rains

Twitter: Tweets that engage, not “promote” the email you received from department X

We all get those emails asking us to “promote, raise awareness or advertise” the most recent thing students won’t care about on social media. This session will focus on how to turn those boring emails into tweets that e...

Engagement, Social Media, Storify, Strategy, Twitter, UGC, Vine

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Andrew Smyk

Use Social Media to Connect with the Right Students

Simple communication strategies and social media tools can help maintain student enthusiasm for enrolling in your program and keeping applicants engaged through the “out of sight, out of mind” summer months....

Recruitment, Social Media, Strategy

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Bailey Parnell, Hamza Khan

“Why Are Students Leaving Facebook?!” – The Future Of Digital Community In PSE

Blame it on intrusive advertising, increasingly convoluted user experiences and your grandmother: 11 millions teens have left Facebook since 2011. And the exodus shows no sign of slowing down....

Engagement, Facebook, Innovation, Snapchat, Social Media, Strategy, Trends, Twitter

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Jared Lenover

You’re Just One Non-Expert

As communicators for our schools, it’s our job to get the exciting, useful information developed by our faculty and staff out of the ivory towers and into our communities. We have strategies to do this, but there’s so muc...

Collaboration, Politics, Relationships, Strategy

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