Navigating the university experience can be overwhelming for students. York University’s new student virtual assistant, SAVY, is an AI-driven tool that gives students access to 24/7 help so they can get answers anytime from wherever they are. In this session, attendees will meet SAVY, learn about its impact and successes helping students navigate York, how York maintains and continues to improve SAVY, and the roadmap for SAVY’s future.