The world was already changing, and COVID-19 accelerated things. Last year, we were all forced to move our enrollment activities online quickly. This shift allowed us to pull off things we never thought possible. Now that there is a light at the end of the tunnel (🤞🏼), simply going back to the way things were before won’t work. So, what comes next?

This talk will look at how other industries have handled the shift from brick-and-mortar to online while keeping their in-person operations engaging—and make parallels to the higher education sector. After you finish watching, you’ll have at least one idea to incorporate into your new normal.