The Sessions

Using Diary Studies to Track Long-term Usability Results

1:00 AM

Diary studies are the unsexy user research method but a perfect match for university campuses and websites. The nature of this user research method provides not only immediate feedback but a longitudinal view of user behavior.

Imagine tracking student website use, behavior, and issues from their first steps on campus to their graduation in a way that requires limited staff time. Get invaluable results on website services such as registration systems, calendars, course offerings, faculty and staff services, and more.

Find out more about:
• How to build a diary study and recruit participants
• Retention techniques for keeping participants engaged over weeks, months, or years
• How you can interpret results for short-term and long-term updates and improved performances

Recent Blog Posts

Introducing: Your Stellar #PSEWEB 2018 Lineup

The proposals are in, the invites were sent, we waited with bated breath and now it’s time to reveal your 2018 #PSEWEB Speakers & Sessions 🎉 The schedule below is current as of June 2018. Bookmark our always-up-to-date version... Read more

Accommodations at #PSEWEB

Stay close to the fun right on campus at Ontario Hall Suites, the university’s newest suite-style residence space. There’s a block of private and semi-private rooms for folks who would like to bunk with a friend. Private room... Read more

#PSEWEB Needs YOU!

While 2017 brought some new and exciting adventures to #PSEWEB –looking at you folks, Western and USask– it also brought about some behind-the-scenes changes to our leadership and planning team. After a successful national conference... Read more