#PSEWEB

UX Researcher

Res.im

Brian is a multi-disciplinary UX researcher and strategist at Res.im, a Canadian UX firm. He has worked directly with over a half-dozen post-secondary institutions, including as a lead UX consultant for several public-facing website overhauls. Brian has also played a lead role on large-scale B2B ecommerce redesigns and has conducted UX research and usability testing for enterprises, governments, startups, and publishers. He has written publicly about technology-enabled change since 2007 and is currently most obsessed with developing more continuous, collaborative, and constructive ways to facilitate change.

Photo of Brian Frank

Sessions

Rethinking Search Results from the Users' Perspective

Post-secondary websites have evolved a lot over the past decade. Search results pages have hardly changed. We're long overdue to envision better ways to help users find what they're looking for, faster and with fewer frustrations....

Read more