Website managers and editors are expected to wear many hats in order to create, manage, and maintain content. From writing to formatting to accessibility, the user’s experience (UX) must always be at the forefront. So how can we lean into UX thinking while dealing with different kinds of content?

I’ll lead a non-technical, interactive session geared toward website admins and editors to troubleshoot content and get tips to maximize usability, including:

• How to plan for a usability test that provides valuable UX insights about your site
• Essential UX writing tips for buttons, links, lists, and menu items
• Best practices for non-technical content design