Diary studies are the unsexy user research method but a perfect match for university campuses and websites. The nature of this user research method provides not only immediate feedback but a longitudinal view of user behavior.
Imagine tracking student website use, behavior, and issues from their first steps on campus to their graduation in a way that requires limited staff time. Get invaluable results on website services such as registration systems, calendars, course offerings, faculty and staff services, and more.
Find out more about:
• How to build a diary study and recruit participants
• Retention techniques for keeping participants engaged over weeks, months, or years
• How you can interpret results for short-term and long-term updates and improved performances