The IT Communications team at McGill University provides communication methods and services based on the needs of the McGill community. When it comes to McGill’s websites, this means ensuring communications and web professionals understand their audience’s needs, and that they are using McGill’s web management tools to meet those needs as fully as possible.
Find out how this team works with contacts across campus to improve the experience of website creators and their site visitors. Topics covered will include:
* Methods for planning and user research
* Criteria for website evaluation
* “I didn’t know my website could do that!”: Helping site managers envision possibilities in new tools and features