Rethinking Search Results from the Users’ Perspective

Post-secondary websites have evolved a lot over the past decade. Search results pages have hardly changed. We’re long overdue to envision better ways to help users find what they’re looking for, faster and with fewer frustrations.

By looking at tested examples of interfaces from other industries, we’ll explore ideas for radically rethinking the search experience on post-secondary websites. We’ll also discuss tips for using research to guide these decisions and avoid copying design patterns that aren’t suited to post-secondary information or user needs.